Refund Policy

It breaks our heart to see you visit this page

 

We at Lifaffa work hard to provide our lovely customers the impeccable quality products at amazing prices.

If you did not like the colour or design, simply return/exchange the product

Please note refunds will be in form of store credits.

Returns/exchange request need to be within 7 days of the delivery of product.

In case you receive a damaged /defective good, the company should be notified within 48 hours of receipt.

Follow the below mentioned steps for easy returns: 

  1. You may raise a request for by writing to us at operations@lifaffa.com
  2. Make sure the damage/defect should be clearly visible in the sent picture or image.
  3. On receipt of the return request we may arrange the pickup for the damaged/defective product if found satisfactory by our quality assurance team. 
  4. All returned items must be unused and unwashed for hygiene reasons, and returned with original packaging and tags in place. Items without tags will not be accepted.
  5. The defective product to be returned should be finely packed with the original packing and tags. We will only process the refund/exchange request only after we receive the product. 
  6. All items purchased at the time of any sale event on our website, cannot be refunded/cancelled/replaced except for damaged products and delivery of wrong products.

Please do reach out to us on this number: +91- 9999885087

Kindly note all disputes are subject to jurisdiction of New Delhi